PC World Business is part of the DSG Retail Group, whose Currys / Dixons / The Link / PC World / etc shops are a standard feature of UK high streets and out of town shopping centres. In this price competitive environment, you’d expect them to know a good deal when they see it, and share it with their customers.

Well, they certainly score on the first point. I received the following email yesterday:

I was in PC World’s Business Centre in Worcester yesterday and in the course of conversation a salesman told me that all their branches now use OpenOffice.org. When I showed surprise and asked why, he pointed me to another guy who had been directly involved in a deal with Microsoft which went sour, involving PC World’s MS Office licences. Essentially, what happened was PC World decided that MS were trying to charge them too much, so decided to stop using MS Office altogether and switch to OpenOffice.org. He then told me that all their branches use OpenOffice.org, but I’m not sure whether he meant PC World or PC World for Business, which is a different entity.

I then thought I’d check on their web site to see how they were sharing this wonderful discovery with customers. Curiously, clicking under Office gave pages of listings for Microsoft Office, but nothing for OpenOffice.org.

So, PC World, if you have discovered the benefits of OpenOffice.org, why aren’t you sharing them with your customers?

This entry was posted on Sunday, September 28th, 2008 at 7:20 pm and is filed under OpenOffice.org. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.